What is your return policy?
We have an accommodating return policy because we know how important happy customers are. We believe that we design and produce great products, and hope that you enjoy your experience with VOCIER. However, if there is a problem with one of our products, please tell us. We will solve your problem quickly and transparently. All products can be returned free-of-charge within 100 days from date of purchase for a full refund. Simply email us at firstname.lastname@example.org and we will issue you a return authorization. Please note that monogrammed items are not eligible for return, although our warranty policy still applies. If you have purchased two or more items as part of our luggage sets and bundles and wish to return only one or more items from these sets, the difference in price between the full-priced item and the discount will be deducted from the reimbursement. In the rare case of a manufacturing problem, please contact us directly. We will make sure your issue is solved immediately.